1. Introduction

Thank you for shopping with Jindd. This Shipping Policy explains how we process and ship orders placed on our website (https://jindd.in). By placing an order, you agree to the terms described below.

2. Order Processing Time

• All orders are typically processed within 3-4business days after payment confirmation (excluding weekends/public holidays).

   

• Orders placed on weekends or holidays will be processed on the next business day.

   

• During periods of high order volume or unavoidable delays, processing may take longer in such cases, we will inform you via email or message.
• Shipping times may vary since we work with 3rd party delivery vendors.

   

3. Shipping Method & Delivery Estimate (Domestic)

• We offer Standard Shipping only.

   

• Estimated delivery time: 3–7 business days from the date of dispatch (after processing).

   

• We charge a standard shipping of Rs. 300 below order of Rs. 2999/- and free shipping on orders above Rs. 2999/-

   

4. Shipping Cost & Charges

• Shipping cost depends on destination, weight/size of product, and any ongoing offers. The exact shipping cost will be shown at checkout.

   

• If you provide an incorrect or incomplete shipping address, we are not responsible for delivery delays or failure.

   

5. Shipment Confirmation & Order Tracking

• Once your order is dispatched, we will send you a notification (email or WhatsApp/SMS whichever you opted for) with tracking information.

   

• Use the tracking details to follow your shipment’s progress via the courier’s tracking portal.

   

• If you face issues with tracking or delivery, you can contact us at info.jindd@gmail.com or call / send us a whatsapp on +91 99209 92600 for assistance.

   

6. Damaged or Lost Shipments / Transit-Damage Policy

• If your package arrives damaged, broken, or is lost in transit — please contact us within 2–3 days of delivery (or expected delivery, for missing shipments), providing your order number and photographic evidence of damage or non-delivery.

   

• On verification, we will provide a 100% replacement (as per our Return/Replacement Policy).

   

7. Shipping Restrictions & Special Cases

• We may refuse shipping to certain addresses or regions if delivery is not feasible (remote/unserviceable areas, PO-boxes, restricted zones, etc.).

   

• For large, bulky or fragile items — special packaging or handling may be required; we will inform you before dispatch if any extra charges apply.

   

8. Changes & Updates to Shipping Policy

• We reserve the right to update or change this Shipping Policy at any time. The “Last updated” date will reflect the current version.

   

• You will be notified of material changes if they affect shipping times, cost, or policy substantially.

   

9. Contact Information

For any shipping-related queries or concerns:

Email: info.jindd@gmail.com

Phone: +91 99209 92600